Shipping policy
Shipping Policy
Thank you for shopping with Carry Your Culture We strive to deliver your order as quickly and efficiently as possible. Please review our shipping policy below for all the details.
Shipping Processing Time
-
Orders are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email.
Shipping Rates
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Expedited Shipping | 1-2 business days | 19 AED |
| International Shipping | 5-7 business days | 30 USD |
Delivery delays may occasionally occur due to unforeseen circumstances such as weather, customs, or carrier issues.
Lost or Damaged Packages
-
If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and photos (if applicable).
-
We will work with the carrier to resolve the issue and may offer a replacement or refund at our discretion.
Contact Us
If you have any questions about your order or shipping, please contact our customer service team at:
-
Email: care@carryyourculture.com
-
Phone: +971 56 843 7099
Thank you for choosing Carry Your Culture! We appreciate your business and look forward to serving you again.
